The Phoenix Effect

This one-day workshop focuses on how to improve our Organisational Culture (OC). 

Not the one that is said to exist, but the real one that is lived and whispered about daily. 

The real OC is often plagued by political football and shenanigans, which impact our ability to be open and honest and to challenge poor work, management, or leadership. 


Our Workshop Description

Our Phoenix Effect workshop is the process by which an organisation plans to burn down the toxic elements of its organisational culture and working environment and rebuild them through a positive, collaborative, and people-focused long-term plan. 

The plan is created by the end of the workshop for everyone to take away and collaborate in its success. The success will be managed, driven and yes, even policed by the Organisational Culture Engagement Team (OCET), or whatever name you decide to give it. 

The team will consist of individuals from all levels within the organisation who are motivated to make this work and see the growth of a new and better organisational culture driven by its organisational values (make sure your values are people-focused). 

The overarching psychological safety will be guaranteed in the People Strategy document (I can help you with that if you haven’t got one yet). In it, the organisation will state that all colleagues, regardless of their position, will not only be permitted to express their views to anyone, but that they will do so as part of their job. 

Furthermore, the organisational values should be copied into every job description as part of the employee contract. This, in turn, enables one-to-one chats to ensure colleagues are performing their jobs as they should and behaving in a manner that supports the organisational values and culture. 

The organisation will then be set up to continue on that journey, with everyone working collaboratively in a psychologically safe environment to grow a superb workplace and attract new talent. 


“Some” of our Typical Content 

(All our workshops can be adapted to meet your organisational requirements)

  • We open with our ingredients of Emotional Intelligence (EI).
  • We then delve into the truth about Organisational Culture (OC) and share our honest thoughts and opinions.
  • Everyone completes our OC self-assessment in small groups and then shares their thinking to build a starting hit list.
  • Small group discussions to establish possible solutions to their OC issues? 
  • What causes these issues, and what can we suggest as possible solutions?
  • How will the fire burn down the old culture, and how will the new culture rise from those ashes and plan the change?
  • We will discuss our ES2 thinking and see why it is critical to this Phoenix Effect objective. 
  • We discuss “Consequence Conversations” and why they must be used.
  • We examine our “ARCHWAY Approach”® to understand why it can be used as a health checker. 


Who Should Attend and Why?

Who

We recommend that all Leaders and Managers, as well as a diverse cross-section of employees (including volunteers) from the Senior Leadership Team level to team members, participate. After this workshop, they will form an Organisational Culture Engagement Team (OCET) to drive the required change effectively. They will establish a line of communication throughout the organisation to help everyone understand the purpose of the OCET, how they plan to prepare and implement the required change, and why the cooperation of every colleague is crucial to the team's success.     

Why

For the Phoenix Effect to work, everyone must support it in every way. It should be mentioned in the People Strategy and discussed at every opportunity and at every level with the OCET, ensuring the same message is consistently communicated. 

This cannot be allowed to become just a good idea that dies a death. It must be actioned and pushed constantly. “Belief creates reality” is an essential phrase because if just a few people believe this to be untrue, it will spread quickly and be lost. 

Find the right volunteers, and give them the time needed to make it work. Help them light the fire and raise a new culture, and your organisation will reap the rewards in terms of employee engagement, retention, and profit for years to come. 


Our Delivery Options

When you consider the content we deliver, we are confident that you will understand why we always prefer to deliver our workshops, courses, and programmes face-to-face.

Face-to-face workshops and courses can be held at a location of your choice or, if you prefer, at a central UK location, such as the Macdonald Burlington Hotel in Birmingham, situated directly across from Birmingham New Street train station. 

We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment. 


All Expenses

All expenses are included in our daily rate, so no additional charges will be applied (unless required, such as catch-up sessions for those who miss a workshop).   

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