About LaPD Solutions

At LaPD Solutions, our commitment is unwavering. We are dedicated to helping large, small, public, or private organisations develop their people so that they perform at their best and feel valued. We firmly believe in the concept of a virtuous circle, where an organisation's investment in its people leads to improved performance and a sense of value. We ensure this investment sees a tangible return in the desired performance change. 

We believe in high-quality, measured, engaging, and enjoyable training events where everyone contributes to making the learning environment a social chat-style event.

We are a team of independent consultants passionate about all we do in the world of learning, development and performance. We believe this means helping your people gain the skills, knowledge & understanding their roles require, enabling them to perform to the best of their ability not because they are told to but because they want to. 

‍  “Training provider”, “Training providers”, “The Moccasin Approach”, “The Moccasin Manager”, 

‍  “the moccasin approach”,        

‍  “the moccasin manager”, “LaPD Solutions”, “Birmingham training providers”, 

‍  “West Midlands training providers”, 

‍  “Black Country training providers”, “UK wide training providers”, 

‍  “Learning and performance Development solutions”, 

‍  "Emotional intelligence training”, Emotional intelligence training Birmingham”,  

‍   

Performance and associated words

Our Promises to You

Quality and associated words
Guarentee
Support and associated words
Honesty
Confidential

When we send you a quote for work, we say it is “all-inclusive.” We mean just that. The price we quote includes all the development, materials, delivery/facilitation, and all expenses, including travel and accommodation as necessary (plus VAT). So when we quote “X,” you pay “X.” It’s that simple.   

We guarantee our services. Again, we like to keep things simple. If you are not happy with something, then neither are we. You tell us what went wrong, we investigate it, we get straight back to you, and we put it right between us. Our perfect reputation is built on the satisfaction of all our clients and we aim to keep it that way. Great word of mouth is the best marketing we can have!

We support you and your people. Regarding post-event support, we think we always go that extra mile. Our favourite saying is, “Our support doesn’t finish with the event”! If one of our attendees wishes to chat about something, we will do just that. We can’t give personal one-to-one coaching for free, as that is a chargeable service, but an odd piece of advice even months or years later; then sure, give us a call, and we’ll chat. 

We will always be honest and tell you the truth, no matter how unwelcome that may be. “This” is why we get asked to come back repeatedly. We are professional and respectful but truthful. You don’t pay us to tell you what you want to hear; you pay us to tell you what we honestly think and believe. (This is us using our Emotional Intelligence). 

We will offer you all the confidentiality you wish, so if, like some of our clients, you don’t want others to know we have worked with you, we will not mention your organisation. Your privacy and confidentiality are paramount to us, and we will always respect your wishes. 

We would like to have the ability to publish your feedback and case study, but your people and organisational identity can remain confidential. 

“Show your people you care about them, and they will care about the work they do for you”

Contact us button