Our Workshop Description

This workshop introduces people (of any industry or position) to Emotional Intelligence (EI).

We ask you to complete a short self-scoring questionnaire to take away and use for personal development.

We then introduce the ingredients of EI and discuss why they are essential, what they aim to achieve, and why they are critical to clean communication across the entire organisation. 

We invite you to consider our Moccasin Approach®, our EI Tree®, and why they are essential tools for the future success of internal and external communication.  

We link EI to organisational culture and the inherent responsibility we all have to create a workplace culture that attracts people to join our organisation, and one we are proud to talk about and remain with.   

We examine empathy, how it works, why it differs from sympathy, and how we must all utilise it in our daily communication with others. 

We discuss how personal styles and preferences (even biases) are critical to everyday communication. 

We examine the word 'trust' and discuss what it means to us, how we can gain it and maintain it, and why consistency is the cornerstone of trust. 

We ask you to consider our thinking around “Change Champions” and Best Practice Managers”.  

“Some” of our Typical Content 

(Like all our workshops, the content can be edited to meet your organisational requirements)

• “Belief creates reality” and “Creating reality out of possibility.”
• The EI Tree^®
• Values, behaviours, ES², and creating saboteurs!
• How our Moccasin Approach^® thinking helps us understand the world of others and cater for differences.
• Our ARCHWAY Approach^® thinking around Responsibility - Accountability – Duty of Care.
• EI Self-assessment - The ingredients of EI.
• The empathy stool and the types of empathy.
• EI and how it helps “Change Champions” and BPMs (Best Practice Managers).
• Reflections, thoughts, findings and goals (individual and team).

Who Should Attend and Why?

Who? - Everyone you employ, including your associates or external consultants.

Why? - Every person needs to understand how EI works, what it takes to get it right, why it is essential and how it helps anyone develop new, better and more meaningful relationships. 

The ultimate goal of EI is to create the best possible working relationships and Psychological Safety so that we can communicate cleanly and without worrying about getting in trouble for sharing our thoughts and opinions. 

By the way, it is also just as powerful at home, socially and with our children. We add Socratic questions into the mix to help you with impacting the thinking of others. 

Our Delivery Options

When you consider the content we deliver, we are confident that you will understand why we always prefer to deliver our workshops, courses, and programmes face-to-face.

Face-to-face workshops and courses can be held at a location of your choice or, if you prefer, at a central UK location. We regularly use the Macdonald Burlington Hotel in Birmingham, situated directly across from Birmingham New Street train station. 

We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment. 

All Expenses

All our expenses are included in our daily rate, so there will be no additional charges applied (unless extra add-ons are required, such as catch-up sessions when someone misses a workshop).